Frequently Asked Questions

Our Services

Our agency provides customized business development and marketing services in both English and French, including:

  • Multilingual marketing strategy
  • B2B and B2C business development
  • Bilingual content marketing
  • Bilingual digital marketing
  • SEO optimization in English and French
  • Google Ads advertising in English and French

For a complete list of our services, visit our Services section.

We combine business development and marketing to deliver integrated and high-performing strategies. This synergy ensures that every marketing action supports your business development efforts and optimizes your results, regardless of the target market.

Our in-depth knowledge of both French-speaking and English-speaking Canadian markets allows us to create strategies tailored to cultural and economic realities. Thanks to our bilingual approach, we develop relevant content that truly resonates with your target audience, ensuring an effective positioning across the Canadian market.

With our fully bilingual team, we create authentic marketing strategies tailored to the cultural realities of both English- and French-speaking markets. We understand the nuances of both audiences, which is essential for effective communication—whether in Québec, British Columbia, or nationwide.

Absolutely. Our team has a deep understanding of the Vancouver market, particularly:

  • Local market trends
  • Business regulations in British Columbia
  • The region’s cultural particularities

Yes, our team has extensive expertise in the Québec market, including:

  • The regulatory and business framework for companies operating in Québec.
  • Consumer expectations and cultural specificities that influence marketing strategies.
  • Interprovincial dynamics, facilitating expansion between Québec and the rest of Canada.

Thanks to our expertise, we help businesses adapt to local realities and optimize their presence in this market.

Yes! The majority of our team members are native French speakers. Email exchanges, meetings, and documentation can all be conducted in French at no additional cost.

For example:

  • For a Québec-based company: All internal communications and documents can be in French, while interactions with English-speaking partners are typically in English.
  • For a Toronto-based company: All internal communications and documents can be in English, while content created for the Québec market is produced in French.

Yes, we offer adaptation and marketing translation services specifically for the Canadian market. Our expertise goes beyond simple translation—we culturally adapt your messaging so that it resonates equally well with both French- and English-speaking audiences.

Absolutely! Based in Vancouver, British Columbia, we naturally operate in an English-speaking market. Thanks to our bilingual team, all our services are available in both English and French. Email exchanges, meetings, and documentation can be conducted in the language of your choice.

Yes, we assist international companies in expanding into the Canadian market, whether in Québec, Vancouver, or elsewhere in Canada. Our bilingual expertise and deep understanding of both French- and English-speaking markets allow us to offer tailored solutions, including:

  • Local market research
  • Market entry strategies
  • Localized marketing and SEO optimization tailored to the Canadian market
  • Partnership development and business prospecting to facilitate integration into the Québec and Vancouver business ecosystems
  • Connecting with key market players to accelerate your growth in Canada

Our agency drives business growth through an integrated approach that seamlessly combines business development and marketing. This synergy creates cohesive, agile, and market-responsive strategies that are fully aligned with your objectives.

We also leverage our unique expertise in Canada’s diverse cultural and commercial landscape. By mastering the realities of both French- and English-speaking markets—from Québec to British Columbia—we offer you a strategic advantage. Our local presence and bilingual services help you overcome linguistic and cultural barriers to unlock new opportunities.

Collaboration et Process

Our process begins with a free consultation to understand your goals and identify the necessary actions to achieve them. We then discuss possible collaboration options.

Based on the selected services, we develop a personalized strategy, establish a timeline, and set measurable objectives. You will receive regular reports and benefit from a dedicated point of contact who will support you throughout the project.

To schedule a consultation, contact us via our online form.

You benefit from comprehensive bilingual support, including:

  • A dedicated account manager
  • Assistance via email and phone in both English and French
  • Monthly follow-up meetings
  • Emergency support for critical situations
  • In-person meetings available in Vancouver and Québec

Timelines vary depending on the complexity of the project. Generally:

  • Marketing strategy: 2 to 3 weeks
  • Bilingual content creation: 3 to 5 days per article
  • Content adaptation and translation: 1 to 3 days
  • Average project duration: around 3 months

Our team is available Monday to Friday, from 9 AM to 5 PM (PST).

We tailor our services to the unique needs and development stage of each business. Whether you are looking to strengthen your current position or expand into new markets, our approach is based on:

  • A deep understanding of your challenges
  • The development of customized strategies
  • Ongoing monitoring to ensure tangible results

Our process follows three key steps:

  1. In-depth analysis of your needs – We take the time to understand your business specifics and objectives.
  2. Design and implementation of targeted strategies – We develop customized action plans and execute them efficiently.
  3. Rigorous follow-up – We assess results and adjust strategies to maximize your success.

The free 30-minute consultation is an opportunity to discuss your needs and goals. To make the most of it, here are a few key steps:

  • Define your budget: Have a clear idea of the resources you are willing to allocate.
  • Set your timelines: Identify your desired deadlines for the project.
  • Explore our services: Review our offerings and identify the solutions that interest you the most.
  • Prepare your questions and concerns: A well-thought-out list will help us provide you with precise and tailored answers.

A good preparation ensures a productive discussion and helps us offer you the best solutions.

Pricing and Billing

We offer several pricing options:

  • À la carte services with project-based pricing
  • Customized monthly packages
  • Annual contracts with preferential rates
  • Each quote is tailored to the client’s specific needs.

For one-time projects, there is no minimum commitment. For recurring services, we recommend a minimum commitment of 3 months to achieve meaningful results.

Payments are made on a monthly basis and paid in advance before the start of each project to ensure a smooth and uninterrupted collaboration.

Results and Methodology

We use customized key performance indicators (KPIs) for each project to track and precisely evaluate the impact of our actions. Regular reports are provided in either French or English, according to your preference, offering a clear and detailed view of the progress made.

For us, data is not just numbers—it drives our strategy, ensuring measurable, transparent, and concrete results, while guaranteeing seamless communication in both of Canada’s official languages.

We use specific key performance indicators (KPIs) based on your objectives and the type of project:

  • Conversion rate
  • Website traffic
  • Return on investment (ROI) of campaigns
  • Lead generation

You will receive detailed monthly reports in the language of your choice.

Sectors and Industries

We collaborate with a diverse range of businesses, from small and medium-sized enterprises (SMEs) to mid-sized and large companies, looking to expand their presence in the Canadian market. Our services are particularly well-suited to the following sectors:

  • Education: Academic institutions, training centers, EdTech companies.
  • Sustainability: Eco-friendly businesses, environmental solutions, green innovations.
  • Food & Beverage: Food brands, local producers.
  • Technology & Innovation: Startups and tech companies looking to enter the Canadian market.
  • Retail & Distribution: Businesses seeking to establish themselves in French- and English-speaking markets.

The majority of our team is based in Vancouver, British Columbia. However, we also have stakeholders and serve key cities across Canada, including:

  • Montreal
  • Québec City
  • Ottawa
  • Toronto
  • Vancouver
  • Calgary
  • Edmonton
  • Winnipeg
  • Mississauga

We regularly travel to Québec, Montreal, and Toronto for business meetings with clients and partners. Our presence in these cities allows us to effectively support businesses across both English- and French-speaking markets in Canada.

Absolutely! We are the ideal partner for international companies looking to expand into the Canadian market. Thanks to our bilingual expertise, we help you navigate both English- and French-speaking business environments—whether in Québec, British Columbia, or across Canada.

Our strategic position in Vancouver allows us to serve international clients, particularly:

  • French companies looking to establish themselves in the North American market.
  • Global corporations needing a bilingual marketing approach.
  • Foreign startups seeking to enter the Canadian market.

Identity et Mission

Quality

Our commitment to quality is reflected in every project, every interaction, and every deliverable. We believe that precision and attention to detail are the foundation of work that consistently exceeds our clients’ expectations.

Passion

Our passion for business development is what drives us to constantly innovate. From business development to integrated marketing strategies, we approach every project with enthusiasm and creativity, transforming our clients’ objectives into impactful strategies that generate tangible results.

Human-First Thinking

Beyond metrics and data, we put people at the heart of our approach. Passionate about understanding consumer behavior and cultural nuances, we create strategies that truly resonate with each audience. Our expertise in cultural differences allows us to build meaningful and lasting connections between our clients and their target markets.

Proactivity

Our vision of proactivity is embodied in our CEO’s favorite mottos: “Travel the extra mile” and “Challenge the status quo.” We never settle for the minimum—we always go the extra step for our clients. Our team constantly questions traditional approaches, continuously seeking to innovate and push boundaries. This mindset enables us to anticipate our clients’ needs and turn challenges into opportunities for growth.

This name embodies our identity and mission. It reflects, on one hand, our roots on Canada’s West Coast, a region rich in commercial and strategic opportunities. On the other hand, it highlights our Québec essence—a bilingual, dynamic, and expert team capable of building bridges between French- and English-speaking markets.

“Pacific Québec” thus symbolizes the alliance between our local roots and our ability to seamlessly navigate both of Canada’s business cultures.